Welcome to KStock Learning – Your Trusted Partner in Stock Market Education.
At KStock Learning we believe that knowledge is the most valuable asset when it comes to navigating the stock market. Our mission is to empower individuals of all experience levels with the tools, skills, and confidence to make informed investment decisions. Whether you’re new to investing or looking to expand your expertise, our carefully structured courses provide comprehensive education and practical insights to help you succeed.
To ensure a positive, productive, and ethical learning environment, we have established a set of policies and procedures that guide our approach to teaching, student engagement, and support. These policies are designed to maintain a high standard of professionalism, foster mutual respect, and ensure a rewarding educational experience for every participant.
In this document, you’ll find essential guidelines covering course enrollment, attendance, certification, and more. By understanding and adhering to these policies, students and staff alike contribute to a collaborative learning environment where everyone can thrive.
Thank you for choosing Kstock as your partner on your stock market journey. Let’s work together to turn knowledge into opportunity and potential into success!
Code of Conduct Policy
Policy:-
All instructors, staff, and students are expected to adhere to professional conduct, ethical standards, and mutual respect throughout their association with Kstock.Procedure
Instructors and Staff:- Must maintain professionalism, honesty, and impartiality in their interactions with students.
Students:- Are expected to engage respectfully with peers and instructors, follow course rules, and avoid disruptive behaviour in online or in-person classes.
Consequences:- Violations may result in disciplinary actions, including suspension or expulsion from the program.
Course Enrollment Policy
Policy:-
Enrollment in courses is open to individuals 18 years or older unless otherwise specified. Enrollment is subject to the availability of slots, adherence to prerequisites (if applicable), and completion of enrollment requirements.
Procedure
Application:– Students complete an online application form, providing accurate personal and contact information.
Prerequisites:- For intermediate and advanced courses, students may need to pass a placement test or have completed prerequisite courses.
Payment:- Tuition fees must be paid at the time of enrollment unless a payment plan has been arranged.
Confirmation:- Upon successful enrollment, students receive an email confirmation with course details, start dates, and access information.
Refund and Cancellation Policy
Policy:-
KStock Learning offers a fair refund policy to ensure customer satisfaction, with terms that vary depending on the type and length of the course.
Procedure
Full Refunds:- If a student withdraws within 7 days of enrollment and before the course start date.
Partial Refunds:- For withdrawals within the first week of a course, a partial refund (50%) may be granted.
No Refunds:- No refunds are granted after the second week of a course, except in documented cases of medical or personal emergencies.
Procedure for Cancellation:- To cancel enrollment, students should contact [KStock Learning Website or +91 8295595700], specifying their reason for withdrawal.
Attendance and Participation Policy
Policy:-
Regular attendance and participation are expected for the successful completion of all courses.
Procedure
Attendance:- Students are required to attend at least 80% of classes to receive a certificate of completion.
Make-up Sessions:- If a student misses a class, they may access a recorded session (if available) or attend a designated make-up class.
Participation:- Active participation in discussions, assignments, and assessments is encouraged to maximise learning outcomes.
Academic Integrity and Plagiarism Policy
Policy:-
KStock Learning upholds a strict policy on academic honesty. Plagiarism, cheating, or any form of academic dishonesty is strictly prohibited.
Procedure
- Identification:- Instances of plagiarism or dishonesty in assessments are identified and documented.
- Consequences:- First-time offences result in a warning, and the student must redo the assignment. Repeat offences may lead to course suspension or dismissal.
- Support: Students are encouraged to seek guidance from instructors to avoid unintentional plagiarism.
Assessment and Certification Policy
Policy:-
To earn a certificate of completion, students must meet attendance requirements, complete assignments, and pass final assessments.
Procedure
Assessments:- Courses may include quizzes, exams, projects, or presentations. These are designed to measure students’ understanding of course content.
Certification:- Upon meeting all requirements, students will receive an official certificate via our email.
Retakes:- If a student fails an assessment, they are permitted one retake. Further retakes may incur an additional fee.
Data Privacy Policy
Policy:-
As a company we are committed to protecting students’ personal information and ensuring compliance with data privacy laws.
Procedure
- Data Collection:- Information collected from students is used strictly for enrollment, communication, and certification purposes.
- Data Security:- Personal information is stored securely, and access is restricted to authorised personnel only.
- Data Sharing:- Our Company does not share or sell personal information to third parties.
- Student Rights: Students may request to view or delete their personal information by contacting our support team.
Feedback and Improvement Policy
Policy:-
Continuous improvement of our courses and services is a priority. Student feedback is highly valued and encouraged.
Procedure
Feedback Collection:- At the end of each course, students are invited to complete a feedback survey.
Review Process:- Feedback is reviewed monthly by the management team to identify areas for improvement.
Action:- Relevant improvements are implemented, and students may be informed of updates or changes made based on feedback.
Emergency or Unexpected Event Policy
Policy:-
KStock Learning is committed to ensuring the continuation of learning even in cases of emergencies or unforeseen events.
Procedure
Contingency Planning:- In case of technical failures or emergencies, courses may be temporarily suspended or moved online.
Communication:- In the event of changes, students will be notified via email or text message.
Rescheduling:- Missed classes or disrupted schedules will be adjusted to accommodate all students and ensure that course content is fully delivered.
Acknowledgment and Agreement
All students and staff must review and agree to abide by these policies. This acknowledgment ensures mutual understanding and a positive learning environment at KStock Learning.
This policy and procedure document helps maintain quality and professionalism across all aspects of the learning experience in a stock market learning company.
